Buying a second-hand phone: a 10-point checklist
A used flagship can be a great deal — or a costly mistake. Check these ten things before you hand over any money.
A used phone can give you flagship features for a mid-range price. Take ten minutes to check it properly before you pay.
Before you meet
- Check the model and price history. Know the typical used price so a deal that looks too good raises a flag.
- Check the software support period. A phone that will stop receiving security updates soon is less valuable.
When you have it in your hands
- IMEI. Dial
*#06#to see the IMEI and compare it with the box and the SIM tray label. Where your regulator offers an IMEI check, confirm the phone is registered and not reported stolen. - Account lock. Make sure the seller has signed out of their Google account or Apple ID and factory-reset the phone in front of you. An activation-locked phone is unusable.
- Battery health. On iPhone, check Settings → Battery → Battery Health. On Android, use the built-in battery or device care menu where available. Below about 80%, budget for a replacement.
- Screen. Open a plain white page and a dark image to spot dead pixels, burn-in or discolouration. Check touch works across the whole screen.
- Cameras. Test every rear camera, the front camera, focus and the flash. Record a short video with sound.
- Calls and network. Insert your SIM, make a call, test the speaker, earpiece and microphone, and check mobile data and Wi-Fi.
- Buttons, ports and sensors. Charging port, volume and power buttons, fingerprint or face unlock, and vibration.
- Signs of repair. Misaligned screens, gaps in the frame or non-genuine-part warnings in settings suggest the phone has been opened.
Paying safely
Meet in a public place, avoid sending advance payments, and keep a written receipt with the IMEI. Buying from shops that offer a short warranty on used phones is often worth a small premium.
The bottom line
A careful check protects you from the two costly surprises: a locked or stolen phone, and a worn battery or screen you will have to replace soon.